Privacy Policy

Last Updated: [Insert Date]

[Med Spa Name] (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information, including Protected Health Information (“PHI”) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, date of birth

  • Appointment requests, consultation forms, and intake forms

  • Payment information (processed securely via third-party providers)

Health Information (PHI)

  • Medical history, treatment notes, photographs, and other health-related information you voluntarily provide for consultation or treatment purposes

Automatically Collected Information

  • IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Provide medical aesthetic services and treatments

  • Schedule appointments and manage patient care

  • Communicate regarding services, follow-ups, and office updates

  • Comply with legal, regulatory, and HIPAA obligations

  • Improve our services and website functionality

HIPAA Compliance & Protected Health Information

We comply with HIPAA and applicable state privacy laws. Your PHI is used and disclosed only as permitted by law, including for:

  • Treatment

  • Payment

  • Healthcare operations

We will not use or disclose your PHI for marketing purposes without your written authorization.

Disclosure of Information

We may share information with:

  • Licensed medical professionals involved in your care

  • Third-party service providers (e.g., EMR systems, scheduling software, billing processors) under HIPAA-compliant agreements

  • Regulatory or legal authorities when required by law

We do not sell your personal or health information.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information in compliance with HIPAA standards. While we take reasonable measures, no system can be guaranteed to be completely secure.

Your Rights Under HIPAA

You have the right to:

  • Access and obtain a copy of your medical records

  • Request corrections to your health information

  • Request restrictions on certain uses or disclosures

  • Receive a list of disclosures of your PHI

  • Request confidential communications

To exercise these rights, contact us using the information below.

Contact Information

Privacy Officer: [Name or Title]
Email: [email address]
Phone: [phone number]
Address: [physical address]

HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Responsibilities

We are required by law to:

  • Maintain the privacy of your PHI

  • Provide you with this notice of our legal duties and privacy practices

  • Follow the terms of this notice currently in effect

Uses and Disclosures Without Authorization

We may use or disclose your PHI without your authorization for:

  • Treatment coordination and medical care

  • Payment and billing purposes

  • Healthcare operations

  • Legal and public health requirements

Uses and Disclosures Requiring Authorization

Any other use or disclosure of your PHI, including marketing, requires your written authorization. You may revoke authorization at any time in writing.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

Terms of Use

Effective Date: [Insert Date]

By accessing or using the Lumive Medical Aesthetics & Wellness website, you agree to these Terms of Use. If you do not agree, please do not use the site.

Medical Disclaimer

Content on this website is for informational purposes only and does not constitute medical advice. Treatments and results vary by individual. A consultation with a qualified medical professional is required before receiving services.

Use of Website

You agree to use this website for lawful purposes only and not to:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to systems or data

  • Reproduce or distribute website content without permission

Appointments and Services

Submitting an appointment request does not guarantee availability. All services are subject to professional evaluation and medical appropriateness.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Lumive Medical Aesthetics & Wellness and may not be used without written permission.

Limitation of Liability

Lumive Medical Aesthetics & Wellness is not liable for any damages arising from your use of this website or reliance on its content.

Changes to These Terms

We may update these Terms of Use at any time. Continued use of the website constitutes acceptance of the updated terms.

Accessibility Statement

[Med Spa Name] is committed to providing a website that is accessible to all users, including individuals with disabilities. We strive to conform to WCAG 2.1 Level AA standards and welcome feedback to improve accessibility.

For assistance, please contact us at:
Email: [email address]
Phone: [phone number]